Last updated: 17 November 2015


This Privacy Policy forms a part of the Terms of Use relating to the use of By using you expressly consent to our collection, use and disclosure of your information in accordance with the terms of this Policy. We may amend this Policy at any time without notice, and such amendments become effective from the date upon which we make them available on If you do not agree to the Policy (including any  amendments), then you should immediately cease using




The type of information we collect from you is either personal to you, or is general in nature:


  • Personal Information: When you purchase any products or services via, create an account on, update your    information, take part in promotions or send communications to us, you provide us with information that we store and process. Such information may include your name, address, phone number, email address, purchase and transaction history, billing information (including credit card information), interests, and other such 'Personal Information'.


  • General Information: We also receive more general information from you as a result of your visits to, and use of, This general information does not identify you personally, and can include information such as your IP address, the date and time you access, length of time you spend on, your browsing history (recorded by the text and graphics files that compose that page), the Internet address of the website from which you linked directly to, and other such 'General Information'.




Most of can be used without giving us any Personal Information. However, certain services may involve collection of Personal Information from you. We use this information to provide you with a better service, and in particular to: process room bookings, keep internal records; improve our products, services and; communicate with you if you have ordered or purchased products or services from us; contact you for market research purposes; and provide you with information about new product and services, promotions, special offers and other information. If you contact us via, or via email to the contacts set out on, we will keep a record of that correspondence.


We use General Information to help us make more useful to visitors (including to help us assess content of interest to visitors), and for other purposes such as determining’s technical design specifications and identifying system performance or problem areas, for tracking activity on, preparing reports, assessing trends, and otherwise monitoring the way in which is being used – none of which would be in a way that personally identifies any users.




You agree that we may share your Personal Information within J5 Family. We will not share, sell or rent your Personal Information in any manner to any third parties outside J5 Family, except when we have your permission; or if required to do so by law or any governing authority; or to protect our own legitimate interests.




Keeping your Personal Information secure and preventing unauthorized access is of utmost priority to us, and we take all steps reasonably necessary to protect your Personal Information against any unauthorised access, use, alteration, disclosure or destruction. Whilst we have put in place physical, electronic and managerial procedures to secure and safeguard your Personal Information, we will not be held responsible for any unauthorised access by third parties and we cannot guarantee that the Personal Information provided by you or that is transmitted via or by e-mail is totally secure and safe.


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J5 Hotel Management LLC

Suite 204, 2nd Floor

Al Barsha Business Square

PO Box 789, Dubai



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